Resea Biotec GmbH in Recherswil (SO) is an established bioprocess technology partner for pharmaceutical and biotech companies, start-ups, research institutes and universities in Switzerland. As the official Swiss distribution partner and certified service centre for Getinge Applikon, we combine high-quality bioreactor systems with technical consulting, application know-how and personal service.
We support our customers throughout the entire lifecycle of their bioprocess equipment – from selection and implementation to optimisation and reliable long-term operation. On-site service is a central part of this partnership. To strengthen our service team, we are looking, with immediate effect or by arrangement, for a Field Service Engineer (m/f/d) Bioprocess Technology, 60–100 %

Your role
As a field service engineer, you are a key part of what we promise as a bioprocess technology partner: you combine solid technical work with personal support and make sure our customers can run their systems safely, efficiently and reliably.

Your Responsibilities

• Installation, commissioning, maintenance, upgrades, calibration and repair of bioreactor systems – at the customer site or via remote support
• Software and firmware installations and updates, integration of systems into the customer network. Support with fault diagnosis in device communication and network connections, in particular TCP/IP, IP addressing, subnets, LAN/Ethernet
• Independent planning and coordination of your assignments, including documentation of service visits and SAT, IQ and OQ activities as well as spare parts orders
• Development and implementation of customer-specific technical solutions, including special parts and individual system modifications
• Close cooperation with customers, suppliers and our sales and application team

What we offer

• Varied and interesting work in modern bioprocess technology and long-term support of customers from pharma, biotech and research
• A small company that lives flexibility: direct communication, fast decisions and independent work
• Manufacturer training at Getinge Applikon and support for further education
  Workload of 60–100 %, flexible working hours and a say in scheduling your assignments
• Company car, laptop and mobile phone
• Employment conditions: flexible working hours, annualised working time, 5 weeks of holiday, pension fund contributions above the statutory minimum, company car for private use and much more

Your profile

• Completed technical apprenticeship (Swiss EFZ), e.g. as an electronics technician, automation technician, polymechanic, mechatronics technician or similar; further training as a technician HF is an advantage
• Experience in technical service or field service, ideally with laboratory, analytical or medical technology
• Good understanding of electronics, mechanics and measurement and control technology
• Good knowledge of network technology (TCP/IP, IP addressing, LAN, switches) and Windows environments; experience with remote maintenance and industrial protocols (e.g. OPC, Modbus) is an advantage

More information on our website https://reseabiotec.ch/en/jobs/